Why an ATS is Important to Grow Your Start-up Team

We sat down and caught up with Quentin Vervialle, Talent Acquisition Manager at Shipup, to ask him a few questions about his vision of recruitment and his experiences with Teamtailor.

Lia Ianora

I'm Lia, one of the Marketing Managers here at Teamtailor, responsible for the French market. I grew up in Paris but moved to Stockholm when I finished my studies where I am based now. I love learning more about all the HR topics, from candidate experience to employer branding, etc.

It's the best tool for growing start-ups. Generally, either the price is too high or the product isn't mature enough, but Teamtailor is a very good in-between and that's why I was convinced and I have absolutely no regrets.

Quentin Vervialle, Talent Acquisition Manager at Shipup

About Shipup

Founded in 2016, Shipup has around 50 employees and offers a SaaS platform for brands with the aim of taking control of the most volatile part of the customer experience - post-purchase - in order to increase brand loyalty and reduce costs.

A bit like Teamtailor, where we offer a SaaS platform for recruiters to deliver the best possible candidate experience, Shipup's mission is to deliver the best possible post-purchase experience for its customers.

There are many advantages to having a good recruitment process:

Save time: It takes an average of 32 days in to recruit someone.
Save money: The average cost per hire is nearly $5,000 to fill a role, and even more if you choose the wrong candidate.

Quentin was quickly confronted with the recruitment challenges that accompany strong growth. Like many start-ups, he was using Welcome to the Jungle's Welcome Kit solution for recruitment, but soon decided it was time to turn to a specialized ATS tool.

“We were 2 recruiters with 3 co-founders at the start and we recruited several department heads to structure and grow the teams and anticipate the next phases of growth,” he explains.

So it was only natural that the need for an ATS grew as the company did: they needed a collaborative tool that included managers and other hiring decision makers to create more reliable and efficient hiring process.

Quentin took stock of the ATS offerings on the market, and the name Teamtailor came up repeatedly in the various HR communities. More importantly, he knew someone who was already using Teamtailor and they were very satisfied with it.

“Teamtailor is one of the big players in HR/TA tools, and more and more start-ups are using it," he explains.

When asked what convinced him, he answers without hesitation that it was not only the price, but the fact that it's very easy to use, including for managers, and quick to set up and implement.

Beyond that, he also loved:

the career site builder
the user experience and interface of Teamtailor
the good candidate experience is enabled by using:
- Smart Triggers to automatically screen candidate
- automatic interview scheduling
- the easy-to-use mobile-friendly application form.

“The candidate's career path is really enhanced,” he remarks.

Teamtailor is also, and above all, a tool designed to make recruitment more efficient and structured by saving time on time-consuming tasks. Quentin's favorite feature is the automatic triggers, in particular the automation of candidate communication, as this saves him an incredible amount of time, knowing that the candidate is kept informed throughout every stage of the recruitment process.

He also appreciates the interview scheduling features because, thanks to the synchronization of calendars, he can quickly send out information, reserve rooms, and communicate meeting agendas.

“It may sound silly, but the fact that everything is centralized is really appreciated,” he explains.

Last but not least, he finds the interview kit really practical, as it structures both their interviews and their scorecards.

Teamtailor supports Shipup in a number of ways:

In terms of employer branding, with the career page enabling them to acquire more talent.
In terms of efficiency for the recruiter, “it's an undeniable time-saver, thanks to the automatic movement of candidates from one stage to the next,” according to Quentin. These automatic movements enable us to filter applications automatically, keeping only those that meet the essential criteria required by the recruiter, such as language or software skills requirements.
In the long term, Shipup is also able to build their candidate base passively with the “Connect” feature. This option enables candidates to apply spontaneously, leaving their contact details so that we can keep them informed as soon as a vacancy matching their search appears.

Results:

Since Shipup started using Teamtailor:

Shipup experienced better communication between Talent Acquisition and hiring managers, thanks to internal collaboration tools that promote internal + external communications and make it easier to make a determination on a candidate.
Better assessment and interview procedures with candidates, with interview kits and candidate scorecards ensuring a consistent interview experience for candidates and hiring managers.
An improved candidate experience, with automations of candidate communications and interview scheduling.

Quick questions

What is your recruitment target?

About 50 a year, and 20 more to go by the end of 2022.

What are you looking for in an employee?

It's important that the candidate is compatible with our core values: ambition, ownership, initiative, and benevolence. We need experienced people who are comfortable taking on responsibilities that will teach us and enable us to move on to the next stages of growth.

What's your best recruitment tip?

Equip yourself with an ATS when you start structuring your recruitment strategy. The first priority is the ATS, after which you can use other HR tools for sourcing, cooptation, etc.

Would you recommend Teamtailor to a friend or colleague?

Yes, I'm very happy with it. It's the best tool for growing start-ups. Generally speaking, either the price is too high or the product isn't mature enough, but Teamtailor is a very good in-between solution and that's why I was convinced and I have absolutely no regrets.